In the everyday language the word "quality"
is being used very often and in an increasing range
of meanings.
Total quality management, comakership, partnership,
just in time, quality function deployment, they
have all become common concepts and they show the growing
attention companies are paying to "quality intended"
as a chain that links producer to customers and as a
synonymous of "general interest".
Also, the "sustainable development"passes
through the full consciousness of the relationships
between the company and the surrounding environment,
and of the value of products safety.
The certification of Quality Systems, Environmental
Management and Self-Assessment System (abiding by UNI
EN ISO 9000/Vision 2000; QS 9000/ISO-TS 16949, UNI EN
ISO 14000 and HACCP method) has today become an essential
condition to keep and increase the customer basis.
Moreover, It is a preferential title when working with
big public and non-public clients.
This area includes:
- Quality Planning, Development and Implementation
- Integration with Quality Assurance Programs
- Methodology Support for Objectives Specification
- Satisfaction Analysis Models
- Perceived Quality Analysis
- Quality Safety and Environment Integration Systems
- HACCP Self Assessment System
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